Business operations, intelligence and automation in one connected environment.
Voyager is an intelligence-first business software platform designed to bring the activities of an organization into a connected operating environment. It combines information about customers, commercial activity, communications, work, scheduling, finance and operations so that decisions and next steps can be understood in context. Rather than presenting every business function as an unrelated application, Voyager is designed to make the relationships between people, commitments, resources and ongoing work visible and actionable.
The system supports a broad range of native business functions, including relationship and sales activity, projects and service delivery, tasks and operational work, documents and records, calendars, communications, reporting and the coordination of business processes. Its intelligence and automation capabilities are intended to help identify what requires attention, prepare or initiate the next action, and keep work moving under the authority and controls established by the organization. Specialist external tools can remain connected when appropriate; Voyager is also designed to operate as a substantive business platform in its own right, rather than only as a layer above other software.
A central part of Voyager's direction is making connected operational capability useful across different types of organizations. The underlying system can support general business operations while allowing specialist workflows for industries and operating models that have different requirements. Businesses can use its capabilities to coordinate internal teams, client relationships and external collaborators without forcing every activity into the same view or process.
Voyager represents Talon's investment in business software as a long-term product business: an operating system concerned not simply with recording work, but with understanding business context and helping people carry work through to an outcome.